2階建て東京観光バス・スカイバス
FAQ
Do you have reserved seats?【SKY BUS/SKY HOP BUS】
Is it cold? Is it hot?【SKY BUS/SKY HOP BUS】】
What if it starts to rain?【SKY BUS/SKY HOP BUS】
What if the weather gets bad?【SKY BUS/SKY HOP BUS】
Is it possible to reserve a second floor seat?【SKY BUS/SKY HOP BUS】
Is there a guide in foreign languages?【SKY BUS/SKY HOP BUS】
Are eating and drinking allowed on the bus?【SKY BUS/SKY HOP BUS】
Can you keep the luggage?【SKY BUS/SKY HOP BUS】
Is it OK to bring small children?【SKY BUS/SKY HOP BUS】
Is there a toilet on the bus?【SKY BUS/SKY HOP BUS】
When can I start making reservations?【SKY BUS/SKY HOP BUS】
Can I bring a pet?【SKY BUS/SKY HOP BUS】
Can I get off the SKYBUS TOKYO in the middle of the tour?【SKY BUS】
What is the difference between SKYBUS TOKYO and SKY HOP BUS?【SKY BUS/SKY HOP BUS】
Can I choose an open roof bus?【SKY BUS/SKY HOP BUS】
Where can I buy the ticket?【SKY BUS/SKY HOP BUS】
How long is SKY HOP BUS one-day ticket valid for?【SKY HOP BUS】
Can SKY HOP BUS seats get fully occupied?【SKY HOP BUS】
Can I get off somewhere other than a bus stop?【SKY BUS/SKY HOP BUS】
Is there a waiting room?
Is there a SKYBUS charter service?
Do you have reserved seats?
SKYBUS TOKYO seats are all reserved seats.
Seats are automatically reserved by computer. You cannot choose your seat. (Second floor seats are available for reservation, however first floor seats are not available). Seats of the SKY HOP BUS are non-reserved seats. You can take any available seat. Please note that in case the bus is nearly fully occupied you might have to sit separately from your travel companions.
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Is it cold? Is it hot?
SKYBUS doesn’t have a roof. Please wear clothes matching the season. We recommend warm clothes in wintertime, hats in summertime.
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What if it starts to rain?
Raincoats will be provided free of charge, you can wear them during the tour.
Even if it rains, you will be guided to the second floor. First floor seats cannot be reserved. Using umbrellas is also not allowed on the bus.
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What if the weather gets bad?
We have rights to suspend or cancel the service in case of bad weather conditions such as heavy rain, thunderstorm, strong wind, etc.

Inquiries for status of daily bus operation can be made at:
SKYBUS call-center:
03-3215-0008 (9:30~18:00)
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Is it possible to reserve a second floor seat?
SKYBUS only offers second floor seats for reservation. All the second floor seats are available for reservation. It is not possible to reserve first floor seats. Regardless of the weather, you will be taken to the second floor. Please wear suitable clothes. In case of rainy weather you will receive raincoats free of charge.
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Is there a guide in foreign languages?
We are equipped with guidance system in English, Chinese and Korean (for all courses).
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Are eating and drinking allowed on the bus?
You can bring in plastic bottles(PET bottles), water bottles and drink containers with lids. However, alcohol and meals are not allowed.
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Can you keep the luggage?
Large luggage and baby carriages can be kept in the trunk of SKYBUS during the tour. Please note that we will not be able to accept your luggage in advance.
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Is it OK to bring small children?
There is no age restriction. For children up to elementary school boarding is ticket-free provided they are seated on their parents' lap. However, if a separate seat is needed, it is chargeable (elementary school kids are charged as “children’s fare”).
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Is there a toilet on the bus?
There is no restroom on the bus. Please make sure to use the restroom before the departure; getting off the bus during the tour is not allowed.
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When can I start making reservations?
You can reserve a seat on SKYBUS TOKYO one month before the tour date.
(For example, if the tour date is April 1st, reservation can be done from March 1st)
SKY HOP BUS tickets are available only on the tour day and cannot be reserved in advance.
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Can I bring a pet?
Pets are not allowed on the bus.
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Can I get off the SKYBUS TOKYO in the middle of the tour?
The bus doesn't make stops during the tour. It is a nonstop sightseeing car-window tour.
(However, some tours are exceptions.)
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What is the difference between SKYBUS TOKYO and SKY HOP BUS?
SKYBUS TOKYO is an open double-decker, which offers about 1 hour nonstop compact sightseeing course around Tokyo. Reservation in advance is possible.
SKY HOP BUS is a one-day or a two-days ticket system, where passengers may freely aboard or get off at any bus-stop on the course to enjoy popular tourist attractions of Tokyo. Tickets cannot be reserved in advance. (SKYBUS TOKYO and SKY HOP BUS courses are different)
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Can I choose an open roof bus?
SKYBUS TOKYO operates an open double-decker for every course.
SKY HOP BUS operates open roofs and closed types of vehicles. Please note that it is not possible to specify the type of vehicle you will board.
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Where can I buy the ticket?
A ticket for a nonstop SKYBUS TOKYO course can be purchased at the ticket counter on the first floor of Marunouchi Mitsubishi Building.

Free ride tickets for SKY HOP BUS can be found at SKYBUS ticket counter, Tokyo Sky Tree station office and at each bus stop.
(※Clients who applied for SKY HOP BUS through travel agencies should receive the ticket at offices. It is not possible to receive the tickets at bus stops.)
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How long is SKY HOP BUS one-day ticket valid for?
The ticket is valid for 24 hours within the operation time.(For example, the ticket purchased at 3:30pm on April 1st is valid until 3:30pm of April 2nd)
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Can SKY HOP BUS seats get fully occupied?
It is possible that seats get fully occupied during busy periods. In that case please take the next bus.
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Can I get off somewhere other than a bus stop?
You can only get off at bus stops listed in the brochure.
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Is there a waiting room?
We are very sorry, but there is no exclusive SKYBUS waiting room available. In case you'd like to spend your free time at a comfortable place please ask our staff. We will be able to recommend nearby places such as cafes. Smoking on the street is fully prohibited around Marunouchi area; we will be able to recommend restaurants and cafes where smoking is allowed. Please do not smoke on the streets. 。
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Is there a SKYBUS charter service?
Please contact us via phone in case you would like to charter a bus for an individual use. The bus can accommodate 1 to 52 people, however charter of the standard course is not provided. The bus does not depart from the front of Mitsubishi Building.
For charter service the cabriolet type vehicle (with the hood) will be offered. Depending on the season charter service may not be available.
Charter fares vary depending on the season, the chosen course and the travel time. Please contact us by email or telephone in case you need particular charter service, event organization, film shooting, etc. In case charter service is organized by travel agencies please contact directly our staff in charge of each agency.
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